How to Activate Transaction Alerts via SMS or Email
How to Activate Transaction Alerts via SMS or Email. Transaction alerts are a great way to stay on top of your account activity and detect any fraudulent transactions early on. GTB allows you to activate transaction alerts via SMS or email, so you can choose the method that works best for you.
To activate transaction alerts via SMS or email, you can use either Internet Banking, the GTWorld app or an ATM.
How to Activate Transaction Alerts via SMS or Email
Using Internet Banking:
- Log in to Internet Banking with your User ID and password.
- Click on Self Service.
- Select Transaction Alert Activation.
- Select the Account details and Alert type (SMS or email).
- If the Alert Type option is Email Only, review the indemnity form.
- Enter your secret question answer and Token code, and tick the Agree box.
- Click review Agree and continue.
- If the Alert Type is not Email Only, enter your secret question answer and click Submit.
Using the GTWorld app:
- Open the GTWorld app and log in with your User ID and password.
- Tap on the Menu icon (three horizontal lines) in the top left corner of the app.
- Select Transaction Alert Activation.
- Select the Account details and Alert type (SMS or email).
- If the Alert Type option is Email Only, review the indemnity form.
- Enter your secret question answer and transaction PIN.
- Tap Done.
ATM
- Locate any GTBank ATM nearest to you
- Select your preferred language type
- Insert card into ATM terminal
- Enter your “PIN” and press “Proceed”
- Select “Perform other transaction”
- Select “More services”
- Select “Register for SMS alert”
- Enter your desired “Mobile number” and click on “proceed”
- Enter “PIN” and click on “Proceed”
- Confirm phone number displayed and press “Proceed” to update your Mobile Number
Once you have submitted your request, you will start receiving transaction alerts via SMS or email, depending on the method you selected.
Note: You can also activate transaction alerts at a GTBank branch.
Benefits of Activating Transaction Alerts
There are a number of benefits to activating transaction alerts, including:
Security: Transaction alerts can help you detect fraudulent transactions early on. If you receive an alert for a transaction that you did not make, you can immediately contact GTB to block your card and prevent any further losses.
Peace of mind: Transaction alerts can give you peace of mind knowing that you will be notified of any activity on your account. This is especially useful if you use your card frequently for online or mobile transactions.
Control: You can choose which types of transactions you want to receive alerts for. For example, you may want to receive alerts for all transactions, or only for transactions over a certain amount.
How to Manage Your Transaction Alerts
You can manage your transaction alerts at any time by logging in to Internet Banking or the GTWorld app. From there, you can add or remove alert types, change your alert preferences, and view your transaction alert history.
If you have any questions or problems managing your transaction alerts, please contact GTB Customer Service for assistance.
Read: How to Temporarily Switch On or Off Your Account on GTB
